Terms & Conditions

Effective Date: 8/26/26

These Terms & Conditions govern your use of the Impeccable Water Damage Restoration website and certain communications and services provided by Impeccable Water Damage Restoration.

By using our website or services, you agree to these Terms & Conditions to the extent applicable.

Services

Impeccable Water Damage Restoration provides water damage restoration and related property restoration services.

The specific scope, pricing, authorization, and terms applicable to restoration work may be provided separately through estimates, work authorizations, contracts, or other service documents.

SMS/Text Messaging Terms

Customers may voluntarily agree to receive SMS/text messages from Impeccable Water Damage Restoration for customer-care purposes related to their restoration services.

Messages may include:

Appointment scheduling and confirmations
Technician arrival notifications
Restoration project updates
Equipment monitoring and pickup coordination
Service-related questions
Other customer-care communications related to the customer’s restoration project

Consent to Receive SMS Messages

Customers may provide consent to receive SMS messages verbally over the telephone or in person.

Consent to receive SMS messages is not a condition of purchasing or receiving services from Impeccable Water Damage Restoration.

Message Frequency

Message frequency varies depending on the customer’s restoration project and communication needs.

Message and Data Rates

Message and data rates may apply according to the customer’s mobile carrier and wireless plan.

Impeccable Water Damage Restoration is not responsible for charges imposed by a customer’s mobile carrier.

Opting Out

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will no longer receive SMS messages from Impeccable Water Damage Restoration unless you subsequently provide consent to receive them again.

Help

For assistance, reply:

HELP

You may also contact Impeccable Water Damage Restoration at:

443-461-6161

Supported Carriers

SMS delivery is subject to the availability and operation of participating mobile carriers and networks. Carriers are not liable for delayed or undelivered messages.

Privacy

Your privacy is important to us. Information collected in connection with SMS communications is handled in accordance with our Privacy Policy.

Our Privacy Policy is available at:

Impeccable-Restoration.com/privacy-policy

Website Use

You agree to use our website only for lawful purposes and not in a manner that could damage, disable, impair, or interfere with the operation or security of the website.

Information on Our Website

We attempt to keep information on our website accurate and current. However, website information is provided for general informational purposes and may be updated or changed.

Specific restoration services, pricing, project scope, insurance-related matters, and contractual obligations are governed by the applicable service agreements or other documents provided for a particular project.

Third-Party Links

Our website may contain links to websites operated by third parties. We are not responsible for the content, availability, security, or privacy practices of third-party websites.

Changes to These Terms

Impeccable Water Damage Restoration may update these Terms & Conditions periodically. Changes will be posted on this page with an updated effective date.

Questions regarding these Terms & Conditions may be directed to:

Impeccable Water Damage Restoration

Phone: 443-461-6161

Website: Impeccable-Restoration.com

Email: yahsef@impeccable-restoration.com

Mailing Address: 10451 Mill Run Circle Suite 400 Owings Mills, MD 21117